Privacy Policy

1. Information we collect

• Contact information you submit via forms (name, email, phone, message content).
• Trip-planning preferences you share with us (dates, budget, vibe, destinations).
• Newsletter subscription details (email address, opt-in date).
• Technical data collected automatically: IP address, browser type, device type, pages visited, referrer, approximate location based on IP, time spent on the site.
• Cookie data — see our Cookie Policy for full details.

2. How we use your information

• To respond to inquiries and provide our trip-planning service.
• To send the weekly newsletter and other communications you have opted in to.
• To improve our content, understand how readers use the site, and detect abuse.
• To comply with legal obligations and protect our legal rights.

3. Legal basis

We process personal data on the basis of your consent (for marketing and cookies), to perform the contract you request (trip planning, contact form replies), and our legitimate interests (site security, analytics).

4. Third-party services

• Analytics — we use privacy-respecting analytics to understand site usage.
• Email marketing — your newsletter email is stored with our email service provider.
• Advertising — we may use limited remarketing tools. You can opt out via the cookie banner.
• Booking partners — when you click an affiliate flight or hotel link, the partner sets their own cookies and processes your data under their own privacy terms.

5. Data storage and protection

We store data on secure servers within the United States and the European Union. Access is restricted to authorized personnel. We use industry-standard encryption (TLS) for data in transit and at rest where applicable. We retain data only as long as necessary for the purposes above or as required by law.

6. Cookies and tracking

We use essential cookies (site functionality), analytics cookies, and marketing cookies. You can manage your preferences via the cookie banner or your browser settings. See our Cookie Policy for full details.

7. Your rights

• Access — request a copy of the data we hold about you.
• Correction — ask us to correct inaccurate data.
• Deletion — ask us to delete your data, subject to legal retention requirements.
• Portability — receive your data in a structured, commonly used format.
• Objection and restriction — object to or restrict certain processing.
• Withdraw consent at any time, without affecting prior lawful processing.

8. How to exercise your rights

Email hello@europeancityguide.com with your request. We aim to respond within 30 days. We may ask you to verify your identity before fulfilling requests.

9. International transfers

If we transfer data outside your jurisdiction we use appropriate safeguards such as standard contractual clauses.

10. Children

Our site is not directed at children under 13 and we do not knowingly collect data from them.

11. Changes to this policy

We may update this policy from time to time. The “last updated” date at the top reflects the most recent change. Material changes will be announced on the site.

12. Governing law

This policy is governed by the laws of the State of Idaho, United States.

13. Contact for privacy requests

European City Guide LLC, 1485 Pole Line Rd E, Twin Falls, ID 83301, US. Email hello@europeancityguide.com. Phone +1 208-735-7139.